RIGHT TO RETURN
A consumer is any natural person who enters into a legal transaction for a purpose that can not be attributed neither commercial nor their independent vocational activity.
RIGHT TO RETURN
You can return the received goods within 14 days without giving reasons. The time limit begins after receipt of this instruction in text form (eg letter, fax, e-mail), but not before receipt of the goods by the recipient (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also, not before fulfilling our obligations under Article 246 § 2 in connection with § 1 paragraph 1 and 2 EGBGB and also not before fulfilling our obligations according to § 312e paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 BGB. The revocation period is sufficient to send the goods or the withdrawal request. The return is at our risk, not at our expense. The return or the return request must be sent to:
Astrid van Dyck, Moosburger Str. 34, 85276 Pfaffenhofen/Ilm, Germany
All combination products can only be fully returned in the original packaging.
A refund only through the distribution (Internet, resellers, store), which led to the purchase.
A return is possible only with proof of purchase.
Consequences of return
In the case of an effective return the mutually received benefits are delivered are returned and any issue any benefits. In case of deterioration of the thing and use (eg advantages), which partially can not be edited or not, or only in deteriorated condition, you must pay us compensation for lost value. For the deterioration and derived benefits, you must pay compensation only to the extent the use or the deterioration is due to a deal with the matter, beyond testing the properties and functioning. By "testing the properties and functioning" refers to the testing and trying out the goods, as it is possible and customary in a retail store. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you with the dispatch of the goods or the payment for us to receive.
Exclusion of the right of return
The right of return does not apply to contracts for the supply of goods that are produced according to customer specifications or clearly tailored to personal needs.
End of withdrawal
This is a free translation.The German language version of the Terms and Conditions is legally valid.